Job Listing

Group Compliance Manager

Location: St Albans, Hertfordshire

Salary: £33,750 – £41,250 actual per annum (Based on a Full-Time Equivalent of £45,000 – £55,000)

Hours: Part-Time (30 hours per week)

Position: Permanent

Are you a seasoned compliance professional looking for a blank canvas to build and shape a regulatory framework from the ground up?

We are seeking on behalf of our client, a multi-branch independent property group looking to appoint a Group Compliance Manager. This is a brand-new, highly influential position where you will play a central role within the group management team. You will be tasked with architecting a robust control framework to ensure that all companies under the group umbrella consistently meet their regulatory obligations.

If you have a sharp eye for risk management and a talent for driving operational excellence through others, this is a fantastic opportunity to make a tangible impact across a highly respected business.

Core Areas of Responsibility

As the ultimate authority on group-wide compliance, you will bridge the gap between complex legal statutes and everyday operational realities across both sales and lettings.

Strategic Governance & Risk Frameworks

• Design and deploy a comprehensive group-wide compliance framework that actively tracks, assesses, and mitigates legal vulnerabilities across multiple branches.
• Establish quantifiable risk metrics and design reporting to provide senior directors with absolute clarity on compliance performance.
• Conduct regular internal audits and quality assurance reviews on key compliance processes, offering constructive, developmental feedback.

Financial Crime & Information Security

• Ensure that Anti-Money Laundering (AML) and GDPR protocols are strictly followed throughout all property transactions, while actively designing processes to manage risk.
• Review and adapt existing procedures surrounding Data Subject Access Requests (DSARs), providing guidance to staff and oversight on final delivery.

Asset Management & Statutory Safety Compliance

• Partner closely with the property management and services functions to guarantee zero-fail adherence to statutory safety laws, including Gas Safety, EICHR compliance, and EPC mandates.
• Develop key metrics and reporting to give senior management clear visibility and assurance of consistent compliance.

Consumer Redress & Complaints

• Act as the facilitator for the thorough investigation and resolution of formal customer complaints, ensuring regulatory timescales are met at all times.
• Conduct deep-dive, root-cause analysis on complaint trends, presenting actionable intelligence to leadership to eliminate repetitive errors and improve processes.

Training Delivery & Legislative Evolution

• Build a comprehensive training roadmap—incorporating online, external, or personally delivered sessions—to ensure all staff have full regulatory awareness and are competent.
• Produce regulatory procedures that align to company policies, monitor changes in regulation, and communicate these updates to the wider team to amend processes accordingly.

The Ideal Candidate

This role demands a rare blend of technical legal knowledge, analytical precision, and the ability to drive change across a team.

• Professional Background: A proven track record operating within a compliance, audit, or regulatory capacity, ideally within the property sector (sales/lettings) or the financial services industry.
• Technical Mastery: Deep, practical knowledge of GDPR/Data Protection, AML legislation, formal complaint handling, and property management compliance.
• Communication Skills: Exceptional written and verbal communication abilities, capable of translating complex legislation into clear, actionable procedures for branch staff.
• Analytical Excellence: A meticulous eye for detail with a natural talent for spotting procedural gaps and identifying operational risks.
• Organisation: The ability to independently manage deadlines and design processes collaboratively across multiple departments.

If you are an accomplished compliance professional ready to take ownership of a premium brand's regulatory strategy, we invite you to apply.

Please apply today by submitting your CV alongside a brief summary of your experience building or managing compliance frameworks within a multi-site environment.