Local Jobs in Herts, Beds, Bucks and Cambs

A permanent vacancy has arisen in Biggleswade for a Parts & Customer Service Administrator. The role contributes to the success of the company by ensuring effective procurement and sales of machine parts, while helping ensure maximum commercial recovery from service engineers’ times.

Your responsibilities:

• Promote and prepare parts quotations and sales orders.
• Ensure all urgent parts and aftersales issues are dealt with and progressed.
• Progress and chase supplier orders and back orders.
• Participate in taking calls from customers, liaise with service engineers, all members of sales and after-sales team and all other company personnel as appropriate.
• Enter new parts details onto the system to provide information and pricing to enable effective ordering.
• Effectively operate in house systems to identify spare parts.
• Collate information sufficient to support an internal or external invoice.
• Actively recover necessary information from different sources when this is observed as being required.
• Organise documentation in a manner that facilitates easy retrieval and also in accordance with the company systems.
• Undertake to attend meetings and exhibitions off-site and overseas. This may include time spent away from home overnight.
• Undertake training as required by the company from time to time, both at the workplace and off site, including overseas.
• Perform and communicate in a manner that builds on the strength of the After-Sales team and customers.
• Raise Warranty orders, Sales Orders, Work Orders, purchase requests and invoices both internally and to customers.
• Prepare travel and training plans for MCC Sales and After Sales staff.
• Undertake some or all of the duties of other personnel in the absence of the latter as may be required from time to time.
• Arrange and be flexible with other members of the team to ensure full desk coverage for the required working day. This may involve flexing start and finish times as needed.
• Identify and implement improvements to the after-sales administration process.
• Undertake all work in accordance with the company’s Health & Safety, Quality and Environmental policies and arrangements.
• Prepare risk assessments and method statements and implement safe systems of work as necessary.

To be successful in the role of a Parts & Customer Service Administrator

• Ideally have experience in the construction plant or transport industry, possibly in a parts, warranty or service environment.
• Be an effective communicator verbally and by email at all levels
• Have a strong customer service ethic with a positive and proactive approach
• Be a team player through being willing and able to work closely with others, be they company or customer personnel and promote good relationship and collaboration

Offer

• The opportunity to work with an industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development

Hours

40 hrs a week, Mon-Fri

NA51774

Due to continued growth and planned development, an exciting opportunity has arisen for a Project Assistant - Civil Engineering to join our client’s engineering department in the developer support team. Reporting to the Senior Project Manager and working within a small project team, you will have the opportunity to develop project management skills and build a technical knowledge, specific to our clients needs. You will be working on infrastructure related projects for some of the largest and most successful housing developers across the UK.

You will need to be a self-starter, communicating effectively and competently with people at all levels. The applicant will be adaptable, a team player and convey a professional manner to fulfil this client facing role. Excellent written and verbal communication skills are essential. Internal training will be provided to develop project management skills, and access to our success-proven project management system.

Key Responsibilities:

• To report in to and assist the senior/ project manager in the day-to-day running of elements of the projects.
• To keep auditable records and fulfil administrative duties in support of the administration of the projects.
• To liaise with project stakeholders, internal and external resources, as instructed, to deliver project requirements.
• To support in technical inspections and fieldwork in accordance with approved schemes and specifications. Inspections include sewer, highway and open space assets.
• With guidance from the project manager, to agree siteworks and draw up works contract lists for tender, obtain quotations for contractors to complete sitework.
• To assist in the progress monitoring of sitework and ensure delivery is done safely and is compliant with CDM regulations.
• To participate in the preparation of monthly project progress reports for the client, and to attend internal and external meetings as required.

Our client prides themselves in promoting from within. The right candidate will have the opportunity to train and advance within the company as growth continues. This role is best suited to someone looking to start a career in the civil engineering or residential development industries, within a friendly, supportive SME environment.

• A full UK Drivers Licence is required.
• CAD, surveying or fieldwork experience is desirable.
• A good understanding of IT and Microsoft Office is essential.
• Qualifications or experience within a Civil Engineering background is advantageous, but not essential.

Benefits:

Salary up to 28K - 32K pa DOE

25 days holiday pa + bank holidays

Company Pension Scheme

Healthcare cover

Flexi-hours scheme

Hours of work: Monday to Friday. 09:00 – 17:00 hours (1/2 hour lunch break)

If you are passionate about civil engineering and eager to contribute to impactful projects, we encourage you to apply

NA51953

Our client is looking for an experienced Sales Administrator to join their established team. The ideal candidate will be a hardworking individual with excellent administration and customer service skills.

Salary: Competitive (DOE)

Hours: 8:30am – 5:00pm, ½ hour lunch break

Principle Duties:

• Efficiently process customer orders and pricing via email and phone, ensuring accurate records on the in-house system.
• Administer changes and alterations to orders and deliveries, informing relevant departments as necessary.
• Manage standing orders and email tasks.
• Liaise with the Technical Manager and Production Planning regarding stock availability.
• Input of stock movements.
• Liaising with Traffic planning staff on matters of vehicle availability.
• Answering incoming calls and transferring to other staff where necessary. Full training will be given to understand the company’s products, to be able to give technical advice.
• Perform any other duties within the Sales Office as required.

The successful candidate will need the following:

• Ability to work well as part of a team with minimal supervision
• Proven track record in customer service within a busy office environment
• Adaptability and flexibility to meet company objectives
• Confidence and strong communication skills with people at all levels
• Computer literacy and experience with Microsoft Office/Windows packages

Benefits:

• 22 days holiday rising annually by 1 day up to 27 days pa (three days must be taken for Christmas shutdown), plus bank holidays.
• Company pension
• Yearly bonus

If you are a motivated individual who meets the above criteria and is looking for a rewarding opportunity in a dynamic environment, we would love to hear from you.

NA51908